As a Brand, Supplier, or Auditor, audit and CAP notification emails now greet you by your own company name instead of a fixed role label. Audit email titles also now match the event names shown in the Email Notifications settings tab, and audit emails consistently refer to what the auditing firm submits as a report rather than a response.
Key Benefits for Brands
- Personalized Emails: Every audit and CAP email addresses you by your own company name, whether you are the primary recipient or copied on an auditor- or supplier-facing event.
- Clear, Consistent Titles: Audit email titles now match the event names you already see in the Email Notifications settings tab.
Key Benefits for Suppliers
- Personalized Emails: CAP emails address you by your own company name, using the same dynamic format now applied across audit emails too.
Key Benefits for Auditors
- Personalized Emails: Audit emails address you by your own company name rather than a generic role label and consistently refer to your submission as a report.
This update brings a consistent, professional tone across every audit and CAP notification email, replacing static role labels and inconsistent titles with one dynamic format used everywhere.