As a Brand or Auditor, you now receive an email notification when an audit is Scheduled and when it is Locked, keeping you informed of key audit lifecycle events without checking the platform manually.
As a Brand, you also now have a dedicated Brand Attachments section on the Audit Details page, separate from the auditor's own attachments, where you can upload supporting files before approving and locking a completed audit.
As a Brand, the Audit Results report now displays a full lifecycle timeline for every audit and lets you apply the same filters available on the Audit List page at the point of generation, so you get exactly the audits you need without manually filtering a full file in Excel afterward.
Key Benefits for Brands
- Timely Lifecycle Updates: Receive an email as soon as an audit is Scheduled or Locked, without needing to check the platform for status changes.
- Configurable Recipients: Manage who receives Audit Scheduled and Audit Locked notifications from the Email Notifications tab in company settings, the same way you manage other audit notification events.
- Dedicated Space for Supporting Evidence: Upload up to 8 supporting files to your own Brand Attachments section before locking a completed audit, keeping the rationale behind your decision on record and clearly separate from the auditor's evidence.
- Full Control Over Your Files: Delete or replace any file you have uploaded in the Brand Attachments section while the audit is still Completed; once locked, the attachment section becomes read-only.
- Full Lifecycle Visibility in Reporting: The Audit Results Report now shows when each stage happened. These covers Scheduled, Uploaded, Revision Requested, Submitted, Locked, and CAP Initiated. You get a complete timeline per audit for performance analysis.
- Targeted Exports: Apply the same filters available on the Audit list page, such as Audit Status, Audit Type, Facility Country, and Supplier Name, so the report only contains the audits you need.
Key Benefits for Auditors
- Timely Lifecycle Updates: Receive an email as soon as an audit you are assigned to is Scheduled or Locked, without needing to check the platform.
This update keeps brands and auditors informed at key points in the audit lifecycle, gives brands a dedicated, auditable place to record why an audit was approved and locked, and equips brands with a complete lifecycle timeline for measuring audit and audit-house performance over time.
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Brand Guide |