As a Brand (with admin access), you can now configure email notification settings for Audits directly from the Email Notification Settings tab in the Company Settings page. You can enable or disable notifications per event and select specific user groups or individual users to be notified when key audit milestones occur.


The following notification events are available to configure:

  • Audit Request Launched: Notified when a new audit request is launched
  • Audit Report Uploaded: Notified when an auditor uploads audit findings for brand review
  • Audit Report Revision Requested: Notified when a revision is requested on an uploaded audit report
  • Audit Report Submitted: Notified when an audit is marked as completed
  • Audit Request Cancelled: Notified when an audit request is cancelled.


All email notifications are set to off by default. You must explicitly enable and configure notifications for them to take effect.


Key Benefits for Brands

  • Self-Service Configuration: Brand admins can configure audit notification recipients directly from the Company Settings page, removing the dependency on backend engineering for notification setup.
  • Targeted Notifications: Route notifications to specific user groups or individual users, ensuring the right compliance and audit teams receive timely updates.
  • Controlled Defaults: Notifications are off by default, giving brands full control over who receives alerts and when.


This update enables brands to manage audit email notifications independently, ensuring key stakeholders are informed at every audit milestone and reducing the risk of missed deadlines or delayed reviews.


Documented in: You must log in to the platform to access the below link.


Brand Guide

Configuring Email Notifications for Audits