External Auditing firms associated with your account are now onboarded as a dedicated external firm on the TrusTrace platform with their own secure authentication. As a Brand, you can assign audits to external auditing firms, and the assigned auditors will receive an email notification to log in and access the audit through their dedicated portal.

You can also view all auditing firms associated with you and their user details through the new Auditing Firms tab in the User Management page, giving you a centralized view of external auditors who have access to your data, including their association status and last login information.

As an auditor at an external auditing firm, you now have a dedicated persona on the TrusTrace platform with the following access:

• A secure login with authentication specific to your auditing firm
• Access to User Management pages and your own user profile
• Access to audits assigned to your firm. You can schedule audits, upload findings, submit completed audits, and action revision requests from the brand.

Key Benefits for Brands

• Secure Auditor Access: Auditing firms are onboarded as a separate entity on the TrusTrace platform with their own authentication, eliminating informal access workarounds and strengthening compliance controls.
• Extended Platform Access: Auditors can access the User Management page and their own user profiles, enabling them to manage their accounts directly on the platform.
• Complete Audit Traceability: All audits performed by external auditors are tracked within the platform, supporting compliance and audit management requirements.
• Centralized Oversight: View all auditing firms and their users associated with you in one place, with clear visibility into their access privileges, association status, and last login information.

Key Benefits for Auditors

• Dedicated Platform Access: Access the TrusTrace platform through your auditing firm account with secure authentication, without relying on workarounds or informal access methods.
• End-to-End Audit Management: Manage the full audit lifecycle within the platform, from scheduling through submission and revisions, in one place.

This update establishes a structured, secure, and traceable process for external auditor participation in audit and corrective action workflows. Brands gain greater control over external auditor access and compliance oversight, while auditors benefit from a purpose-built experience that supports their full engagement lifecycle on the platform.

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