As a Brand, you can now choose between two Corrective Action Plan (CAP) types when launching a CAP request, Progressive and Bulk. In the Progressive CAP type, each Corrective Action and Preventive Action (CAPA) can be submitted and reviewed independently as it is completed, making it suitable for audits where non-conformities are resolved over different timelines. You can set a due date per CAPA at the time of launch, reflecting the severity and urgency of each finding. As each CAPA is approved, the audit score is recalculated in real time, giving you a progressive view of supplier improvement without waiting for the entire CAP to close.

As a Supplier responding to a Progressive CAP, you can now submit each CAPA individually as you complete it, without waiting for all findings to be addressed. Other CAPAs in the same CAP remain editable and unaffected, while a submitted one is under brand review. Once a CAPA is submitted or approved, it is locked for editing. If the brand requests a revision on a specific CAPA, only that CAPA is sent back to you for updates, while all other CAPAs in the same CAP remain in their current state.

Note: The existing Bulk CAP type remains unchanged for brands that prefer a single submission and review cycle.

Key Benefits for Brands

• Flexible CAP Launch: Choose between Progressive and Bulk CAP types based on your audit remediation needs, with individual due dates per CAPA in the Progressive CAP type. This is configured at the brand level and cannot be customized per audit type.
• Real-Time Review: Approve or request revision on each CAPA independently as it is submitted.
• Progressive Score Visibility: The audit score is recalculated each time a CAPA is approved, reflecting supplier progress in real time. Audit score is revised each time a CAPA is approved, reflecting supplier progress in real time, based on the brand configuration.
• Timely Notifications: Receive an email notification each time a supplier submits a CAPA in a Progressive CAP.

• Review History Integrity: Submitted and Approved CAPAs are locked from supplier edits, ensuring the score calculation and review record remain stable during and after review.

• Updated CAP Exports: CAP record exports now include new fields such as severity, per-CAPA due date, and remediation type.

Key Benefits for Suppliers

• Incremental Submission: Submit each CAPA as you complete it in a Progressive CAP, without waiting for all findings to be addressed.
• Targeted Revision Requests: When a brand requests a revision on a specific CAPA, only that CAPA is reopened for editing.
• Timely Revision Notifications: Receive an email notification when a brand requests a revision on a CAPA.

This update enables brands and suppliers to manage audit remediation progressively at the CAPA level, making the CAP process more flexible and aligned with real-world remediation timelines.

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